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Senior Manager Job Description, Skills & Requirements

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Senior Managers are those senior executives responsible for the general operations of a company or organization, as well as their profitability. Its main objective is to guarantee the efficiency, productivity and overall performance of the said company, ensuring its proper functioning.

A Senior Manager is responsible for coordinating all the activities of a company or organization, that is, they supervise the performance of the employees, control the budgets, establish the general guidelines and objectives, in addition to ensuring that all these activities are carried out efficiently, organized, safe and profitable.

A wide variety of companies, both public and private, employ Senior Managers and these usually specialize in a specific area, from Finance and Marketing to Human Resources and Sales, making their obligations vary according to the area of ​​specialization, also depending on the type, size and location of the company or organization for which they work. Taking into account the above, a Senior Manager can handle a division or department, although they could also be in charge of the entire company, working hand in hand with a board of directors.

Senior Managers are also known as Directors, General Directors, Presidents, Vice Presidents, Executive Vice Presidents, Vice President of Operations, Finance Directors, Executive Directors, General Managers.

Responsibilities of Senior Managers

Here are the most common functions of a Senior Manager:

  • Manage the activities of the organization establishing tasks, objectives and priorities:
    • Create a detailed action plan by projecting the steps to follow and organizing them in a logical order.
    • Determine the objectives of the organization and define ways to achieve them.
    • Establish specific guidelines in relation to decision making and conflict resolution.
    • Disseminate the company’s mission and vision to employees.
  • Develop, implement, coordinate, review, evaluate and improve the procedures and policies of the company, in addition to activities and initiatives:
    • Develop, approve and implement guidelines, programs and other internal campaigns for the company.
    • Manage the correct distribution of resources, ensuring that the correct amount of responsibilities is assigned to the corresponding persons in the corresponding departments.
    • Offer guidance and delegate their authority if necessary.
  • Monitor and monitor the progress of projects, objectives and costs in accordance with the established budgets and time periods:
    • Identify problems and deficiencies, ensuring that all necessary measures are taken to correct them.
  • Keep track of budgets, collaborate with partners and investors and with the Sales, Marketing and Accounting departments to discuss strategies and thus be able to achieve all the company’s economic objectives:
    • Review and interpret budget information and financial data.
    • Monitor expenses and perform profitability analysis.
    • Evaluate and manage any financial risk.
    • Ensure that accounting books and other controls comply with current regulations.
  • Supervise the performance of the members of each department, authorize and manage the creation of other departments and the positions associated with them:
    • Choose people to fill the positions of Manager, Director and other executive positions.
    • Train, supervise and direct a group of employees or instruct the Human Resources department to do so.
    • Establish guidelines and standards for the evaluation, recruitment and promotion of staff.
    • Monitor staff performance, write reports and update records when necessary.
    • Establish work schedules.
  • Cultivate labor relations with employees and third parties:
    • Motivate, inspire and communicate with employees.
    • Gain confidence, gain influence and credibility within the organization to cultivate and maintain good working relationships.
    • Collaborate with other companies and with third parties.
    • Represent the company or delegate another person to act on their behalf during negotiations, corporate events, Public Relations activities and other official events.
  • Supervise the organization and coordination of internal and external corporate events, including promotional events.
  • Supervise the maintenance of office equipment.
  • Schedule inspections, maintenance, repairs and periodic renovations.
  • Resolve conflicts as they occur to ensure the proper functioning of the organization:
    • Advise the Human Resources department on how to handle complaints and requirements, participating during conflict resolution when necessary.

Daily Tasks of Senior Managers

  • Plan, organize, direct and evaluate the activities of the company, ensuring compliance with objectives, goals and guidelines.
  • Monitor budgets and the progress of different projects and activities.
  • Develop, implement and update processes and policies.
  • Supervise employees, take care of their training, management and evaluations.
  • Cooperate with employees, other companies, partners and third parties, representing the company or delegating these responsibilities to another person.

Senior Manager Required Skills

  • Communication, negotiation and proactivity skills:
    • Communicate clearly, both in writing and orally, to give explicit instructions and create a transparent and communicative work environment with company employees.
    • Cultivate and maintain long-term labor relations to facilitate work and collaboration between companies.
    • Know how to listen to others, treat other people with respect and keep calm during adverse situations.
    • Manage requirements in a polite, professional and effective manner.
    • Being able to give and receive criticism and recognize the good work of its employees.
  • Excellent business skills and leadership capacity:
    • Being able to lead and supervise a multidisciplinary team.
    • Motivate others to achieve goals and exceed expectations.
    • Being able to delegate responsibilities and authority to others to ensure the proper functioning of operations.
    • Be witty, energetic and optimistic.
  • Organized and able to manage your time effectively:
    • Be organized and detailed, prioritizing activities and managing time effectively.
    • Being able to supervise and coordinate multiple departments at the same time and work under pressure in a dynamic and active environment.
    • Work independently and without supervision.
  • Analytical and decision-making ability, ability to resolve conflicts:
    • Resolve conflicts efficiently and quickly.
    • Be creative and use your imagination to develop new ideas and find new solutions to problems.
    • Demonstrate good judgment and think strategically.
  • Flexible and sensitive with the ability to adapt to different situations.
  • Reliable and loyal.
  • Technical knowledge about computers:
    • Being able to process texts, use spreadsheets and, especially, manage databases and the Institutional Resource Planning (ERP) computer program.
  • Have good presence.

Senior Manager Requirements

  • Obtaining a master’s degree in Business Administration (MBA) is the most popular option among Senior Managers, however, having obtained a degree in Finance, Accounting, Economics, Marketing, Operations Management, Event Management, Tourism, Hospitality, Hospitality, Law, Health, Education, Engineering, Telecommunications or Modern Languages ​​can lead them to specialize in the area of ​​their choice and give them an advantage over other candidates.
  • On the other hand, some candidates who aspire to become Senior Managers decide to do it in a traditional way and move up to achieve it, starting with an administrative job at the beginner level in the company. This would probably take much longer and has become an outdated practice as more and more people decide to specialize and obtain a university degree.
  • Depending on the area of ​​specialization and the type of organization, a Senior Manager must have between 5 and 7 years of experience as a Manager and between 8 and 15 years of experience planning, developing and managing projects.
  • Candidates with a postgraduate degree will require fewer years of experience in the area, between 6 and 10. In addition, having worked with financial services, performing financial analyses and calculating risks, will make you the perfect candidate.
  • The professional evolution of a Senior Manager will depend on his performance, work experience, specialization and academic and professional achievements. Once they have gained enough experience in an area, Senior Managers can promote Administrative Consultants, offering advisory and consulting services to organizations as a self-employed worker.
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